|
FREQUENTLY
ASKED QUESTIONS
Q- So
Many Companies Claim To Be The Manufacturer Of The Murphy Bed
Mechanism's, Who Is Really The
Manufacturer?
A- We Take Pride In Our Manufacturing Facility Which Is Located In,
Hollywood Florida. Unfortunately
Since It Is Always Better To Deal Directly
With The Manufacturer Of Any Product, So
Many Other Companies
Make False Claims.
 Q-
I Read On The Internet That The Spring Mechanism Is Not A Good
Mechanism To Use, Is That True?
A- Absolutely Not. In Fact, Even If You Do Not Purchase Our
Mechanism, We
Highly Suggest That You Purchase A Counter
Balanced Spring Mechanism
Rather Than The Piston Type. We Have
Found Through Our Own First
Hand Experience That The Piston Style
Mechanism Can Be Very
Dangerous. There Is An Extreme Amount
Of Pressure In The Piston And
If It Releases Outside Of It's Contained
Area, It Can Cause Severe Bodily
Harm. We Also Receive Many Calls From
Customers That Have Problems
With The Piston Style Mechanism's And They
Are Rarely Able To Find
Anyone That Will Service The Piston Style
Mechanism.
Another Very Important Fact To Take Into
Consideration Is That When A
Piston Breaks, The Bed Is Most Likely Not
Going To Function Anymore
Until It Is Repaired. On The Counter
Balanced Spring Mechanism, If A
Spring Does Break (Which Is Rare), You
Still Have Several More Available
To Allow Continued Use Of The Bed. This
Will Give You Plenty Of Time
To Replace The Inexpensive Spring Which
Also Happens To Be A Very
Simple Task.
Q- What Is The
Warranty On Your Mechanism?
A- Our
Mechanism Has Been Voted #1 In Quality, Strength, And Reliability.
All Of Our Mechanism's Come
With A Lifetime Warranty Against Any
Manufacturer Defects.
Q- Why Would I Want A
Murphy Bed Rather Than A Trundle, Sofa,
Daybed, Or Any Of Those Other
Bed Options?
A- When You
Purchase A Murphy Bed, You Are Purchasing A Real Bed.
There Are No Bars,
Uncomfortable Springs Or Foam Mattresses To Bring
You Or Your Guests
Discomfort. You Will Never Need To Make Up The
Bed Each Night Before Going To
Sleep. You Will Literally Be Able To
Open Your Murphy Bed Cabinet, Pull
Down A Real Innerspring Mattress
That Is Already Made, And Get Under
Those Covers!
Q- Do You Have
Showrooms Where I Can See Your Beds?
A- Yes,
Since All Of Our Manufacturing Is Done In Southeast Florida, We
We Have 3 Showrooms (Boca
Raton, Ft. Lauderdale, Dania Beach/
Hollywood) www.murphybedusa.com/directions_showrooms.htm
Q- How Can I
Place An Order?
A- You Can
Call Our Toll Free Number 1-800-677-2337(BEDS) or
Use Our Online Form: www.murphybedusa.com/brochure_req_form.htm
Q- I Had
Recently Seen A Local Advertisement For Someone Selling Murphy
Beds Out Of Their Home And At A
Cheaper Price.
A- Be
Very Careful! We Certainly Don't Advise Anyone To Conduct
Business With An Un-established
Company. Very Often These Are
Illegal And Unlicensed
Businesses. Frequently These Individuals Will Make
A Great Presentation, Take Your
Deposit And Then You Never Get Your
Murphy Bed. We Get Many
Complaints Here In South Florida With
These Types Of "Fly By
Night" Illegal Businesses.
Always Protect Yourself
By Doing Business With Reputable Established
Businesses. When You Buy
From Someone's Home, You May Save
Money Upfront, But You Have No
Recourse When You Don't Receive
Your Merchandise. You
Also Have Nowhere To Go If You Ever Have A
Problem In The Future.
It's Also Wise To Check With The Better
Business Bureau Before Working
With Any Company. Keep In Mind
That Illegal Or "Fly By
Night" Companies Will Most Likely Not Appear
On The Various Consumer
Protection Web Sites.
HELPFUL LINKS:
Better
Business Bureau
Florida
Attorney General
Florida
Division Of Consumer Services
Palm
Beach County Consumer Affairs
Broward
County Consumer Affairs
|
